Coronavirus (COVID-19)

The Board and Management are dedicated to the safety of the IronOaks community and as such have decided, ALL AMENITIES CURRENTLY CLOSED OR OPERATING UNDER LIMITED SERVICE WILL REMAIN IN THAT STATUS UNTIL FURTHER NOTICE.  This message dated, 3/29/20, supersedes any prior dates or messages as conditions have not improved.  

 

The Board of Directors had an emergency meeting last night, March 18th, to discuss further actions in protecting our residents, homeowners, and team members. The following is a result of that meeting:

Community Events:

The Community Garage Sale is postponed.

There will be no Estate Sales permitted through March 31st, due to the nature of crowds congregating and shopping. We are asking our community to please reconsider gatherings, parties, and any event that may promote an opportunity for this virus to infiltrate our community.

Areas remaining open, but in some situations with limited access:

  • Stone & Barrel will be temporarily closed to Dine-in service. Starting tomorrow - Friday, March 20th - for the convenience and well-being of our community, curbside takeout service and delivery will be available. Menu, hours, and order details wiill be available later today, in the Stay in the Loop.

  • Golf Shops and courses, with the following caveats: - Members Only - Tee Times only - Two (2) carts per tee time - NO Shotguns - NO Rakes available - Do Not Pull the Flags - Water will not be available to drink, nor at the ball wash machines

  • Pickleball & Tennis Courts closed to organized play. Recreational play is available. Please be cognizant regarding safety in personal distancing for the Coronavirus

  • Softball field (recreational play only)

Amenities Temporarily Closed (Until March 31st):

  • Ironwood Clubhouse including Grill on the Green (beginning Friday, March 20th)

  • All Pools, Spas & Jacuzzi's

  • Fitness Center and All Classes

  • Billiard Room

  • All Lifestyle events including Billboard concerts, tastings, lectures, and trips

  • Trivia

  • Karaoke

  • Bingo

  • Open Mic Night

  • Texas Hold 'Em

  • All Tabletop Games at Poolside / Grill on the Green / Banquet areas

  • All Arts and Craft rooms

  • Complimentary Coffee & Popcorn

  • Java with John

Committee Operations: Committee Meetings are canceled until further notice.

For refunds for all Lifestyle events (Billboard concerts, bus trips, parties, etc.) that you have pre-paid for, please see the Concierge for a full refund. You can fill out this form (PDF) to expedite the process. Be sure to bring your tickets, receipt, and the credit card you used for this purchase. We very much appreciate your patience during this process.

We are aware that these changes will create a negative financial impact to the Homeowners Association. The Board of Directors has placed all capital improvements and reserve funding items on hold until we can regain our financial footing. The Board will not provide any financial remuneration to Homeowners (e.g. Amenity Fees), during this temporary closure.

Please continue to be vigilant, as this virus seems to be especially worrisome for those over 60 years of age. Use the following precautions:

  • Wash hands often with soap and water or alcohol-based hand sanitizer (20 seconds).

  • Do NOT shake hands or hug.

  • Cover mouth and nose with elbow or tissue when you cough.

  • Avoid touching eyes, nose, and mouth with your dirty hands.

  • Avoid close contact with anyone who is sick.

  • Clean and disinfect surfaces.

  • Stay home if you are sick.

  • Avoid travel (European travel ban in place for the next 30 days).

  • Wearing a facemask is a personal preference.

  • Maintain physical/social distancing of six feet

  • Be cognizant of social gatherings and the potential impact on you and your guests

In addition, our teams are continuing to take extra precautions to ensure commonly touched surfaces such as countertops, door handles, tables, railings, restroom items, tables & chairs, etc. are cleaned and sanitized frequently. Toilet tissue and sanitizer products will be well stocked. We have also increased our Housekeeping Team, to clean all commonly used areas repeatedly throughout each day.

We are asking our residents and employees to self-monitor themselves and be aware that symptoms/signs of virus may appear from 2 to 14 days after exposure:

  • Fever

  • Cough

  • Shortness of breath or difficulty breathing

Contact your medical provider if you have symptoms or have been exposed. Call them prior to going to their office, and inform them about your symptoms, as they might not want you to come to their office.

If anyone in our community tests positive for COVID-19, it is recommended they contact the Association. (Any information pertaining to this disclosure would remain confidential.)

Visit The Centers for Disease Control website for more information on the Coronavirus, including what you should know about symptoms, treatments, testing, and other frequently asked questions.

We will continue to provide regular updates via all of our communication tools, including the website, Unit Captains, emails, text messages, signs, and other channels.

We greatly appreciate your cooperation during this very challenging time. Everyone must be responsible for their own actions that could affect everyone else in our Sun Lakes Communities.

Sincerely,

IronOaks Board of Directors & Management Team